We are so excited that you have placed an order with ZolaRae.com! Each order is packaged with care by our family in our home. Yup, even our 2 year old twins help with packaging! We do our best to get your order shipped within 2 business days and we use USPS priority shipping, or USPS first Class shipping. You should receive your items within 3-5 days of shipping. We will email you the tracking number as soon as it ships, however we do not insure our packages and do not take responsibility for lost, stolen, or damaged packages. While you wait for your order, if you have any questions or need to make any changes please email us directly and we would be happy to assist!